Privacy Policy
Last updated: 12 October 2026
1. Introduction
North Coast TV & Antenna Service respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how information may be collected and used when you visit our website, https://tvservicesunshinecoast.com.au.
2. Information We Collect
We may collect personal information that you voluntarily provide when you contact us, request a quote or enquire about our services. This may include your name, phone number, email address, address and details about the services you require.
We may also collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited and general website usage data.
3. Google Analytics
We use Google Analytics 4 (GA4), a web analytics service provided by Google, to understand how visitors use our website and to help us improve its performance and content.
Google Analytics may use cookies and similar technologies to collect information about website visits, including pages viewed, approximate geographic location, device information and interactions with our website.
This information helps us understand website traffic and improve the experience we provide to visitors.
Google may process this information in accordance with its own privacy policies. For more information, please visit Google's Privacy Policy:
https://policies.google.com/privacy
4. How We Use Your Information
Information collected through our website may be used to:
Respond to enquiries and requests for quotes.
Provide information about our TV antenna and television services.
Improve our website, services and customer experience.
Understand website traffic and visitor behaviour.
Maintain website security and prevent misuse.
We do not sell your personal information to third parties.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality and measure visitor activity.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functions.
Where required by applicable law, we will seek consent before using non-essential cookies or analytics technologies.
6. Disclosure of Information
We may share relevant information with service providers who help us operate our website, analyse website traffic or respond to customer enquiries.
These providers may process information on our behalf or in accordance with their own privacy policies. We take reasonable steps to handle information responsibly.
We may also disclose information where required or authorised by law.
7. Security and Retention
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to any applicable legal requirements.
8. Access to and Correction of Personal Information
You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or out of date.
Requests will be handled in accordance with applicable privacy laws.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing personal information.
10. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
North Coast TV & Antenna Service
Website: https://tvservicesunshinecoast.com.au
Please use the contact details provided on our website to get in touch.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or privacy practices. The latest version will be published on this page.