
With the advancement of technology and multiple users now streaming HD content in the same house, we require faster internet speeds to keep up with the demand. Just because you are paying for a 50Mbps plan, it doesn't mean you are receiving 50Mbps speed. There are multiple factors that can cause poor internet speeds, such as congestion, faulty components in the home, old legacy cable configurations, and NBN cabling problems in the street.

We use NBN-certified and fully approved testing equipment to accurately measure internet speeds and diagnose a wide range of phone and connectivity issues. Our qualified technician can attend your property and carry out all required diagnostic tests to identify the source of the problem. This process allows us to determine whether the fault is located within your home’s internal wiring and equipment or if it originates from the NBN infrastructure and cabling in the street, ensuring the issue is correctly identified and resolved as efficiently as possible.