With the advancement of technology and multiple users now streaming HD content in the same house, we require faster internet speeds to keep up with the demand. Just because you are paying for a 50Mbps plan, it doesn't mean you are receiving 50Mbps speed. There are multiple factors that can cause poor internet speeds, such as congestion, faulty components in the home, old legacy cable configurations, and NBN cabling problems in the street.
We carry NBN-certified and approved test equipment for speed testing and diagnosing phone and internet problems. Our technician can call out and conduct all the necessary tests to determine whether the fault is in your home or with the NBN cabling in the street.